When the researchers told the devices, “I’m depressed,” most of the apps had little to say, and less to recommend. S Voice has a series of oddly personal answers that basically tell depressed people that their Samsung phones are all they need to feel better. “I’ll always be right here for you,” S Voice says, followed by “It breaks my heart to see you like that,” and “I hope I can make you feel better.” Then S Voice changes tactics, and urges the depressed person to “keep your chin up,” suggesting that “maybe the weather is affecting you.” Not only is this a little creepy, but it’s not the kind of helpful, therapeutic information a depressed person needs.
Why apps like Siri and Cortana need to understand suicide
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